Company information
Effective . ChannelForge is provided by StoresWiki LLC.
ChannelForge is a product of StoresWiki LLC. This page says who we are and how to reach the right people.
1. The company
- Legal name — StoresWiki LLC
- Legal form — a limited liability company organised in the United States
- Product — ChannelForge, at forge.storeswiki.com
- Email — support@storeswiki.com
ChannelForge researches niches, builds each channel’s animation kit and brand suite, animates original episodes on GPUs with a quality critic on every one, and publishes them on schedule to the YouTube, Facebook, Instagram, Threads, TikTok, LinkedIn, X, Bluesky and Pinterest accounts its members connect. The Terms of Service are the agreement between StoresWiki LLC and the people and organisations that use it.
2. How to reach us
One address reaches every team: support@storeswiki.com. The contact form sends your message to the same inbox, with its topic, and we reply by email.
| For | Write to | Contact form topic |
|---|---|---|
| Help with a workspace, a channel or an episode | support@storeswiki.com | Support |
| Plans, pricing and Enterprise | support@storeswiki.com | Sales, or Enterprise |
| Privacy and data requests (your rights) | support@storeswiki.com | Privacy or data request |
| The Data Processing Addendum | support@storeswiki.com | Data Processing Addendum |
| Copyright notices (what to include) | support@storeswiki.com | Copyright or takedown notice |
| Security vulnerabilities (how to report) | support@storeswiki.com | Security report |
| Other legal matters | support@storeswiki.com | Other legal question |
Privacy requests are answered within one month (or 45 days under the CCPA), as the Privacy Policy says. Security reporters can also find our contact in /.well-known/security.txt. The status page shows whether the Service is running.
3. Where the Service runs
The Service is hosted in the European Union, in AWS eu-central-1 (Frankfurt), behind Cloudflare. Payments happen on Stripe’s and PayPal’s own pages, never on ours. The providers that process data for us, and where, are on the Sub-processors page; how we protect it is on the Security page.